Script Lab Guide

SCRIPT LAB GUIDE / SOLUTION GUIDE

Space OS

Manage apartments, shops, boxes and skyboxes with one record and one RentBox per space.

GETTING STARTED

The steps at a glance

  1. Install the RentBox
  2. Configure the space
  3. Receive payment
  4. Track the rental

Understand the objects

One listing per space

Dashboard

Create listings for apartments, shops, boxes and skyboxes with rates, artwork and destinations.

First payment and renewal

RentBox

The linked RentBox accepts rent and updates its expiry date.

Tenant follow-up

Terminal · HUD

Tenants can also renew from a terminal or their HUD. Track payments and reminders on the dashboard.

Questions & troubleshooting

15 articles · Open a question to see the steps.

Sort list
How do I prepare my first rental?Space OS · Start
  1. Rez a RentBox using the licence holder account and grant debit permission. Its record appears in My spaces.
  2. In My spaces, open the record created by the RentBox.
  3. Enter the name, price, period, capacity and destination. Save.
  4. Select Available when the space is ready to rent.
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Which object should I use?Space OS · Start
  1. The RentBox creates the space record, accepts payments and monitors prims when tracking is enabled.
  2. The shared terminal and HUD let tenants find and renew rentals. They do not replace the listing.
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How do I register and link my objects?Space OS · Start
  1. Rez a RentBox using the licence holder account and grant debit permission. Its record appears in My spaces.
  2. The RentBox is linked automatically to its record. Configure that record in My spaces.
  3. To replace a RentBox, open Manage linked objects in the space record.
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How do I set rates, discounts and overdue charges?Space OS · Start
  1. In the listing, choose one promotion mode: a four-week discount, price reductions for one-to-four-week tiers, or bonus time. Review the simulation before saving.
  2. Overdue time: the price stays the same, but the duration starts from the previous expiry. Some paid time therefore covers the overdue period.
  3. Overdue charge in L$: the quote adds the overdue amount to the chosen price. The new duration starts from payment.
  4. The terminal and HUD receive the calculated quote. Also check that payment after expiry is allowed.
Link to this article ↗
How do the first payment and renewals work?Space OS · Use service
  1. The client selects their rental and checks the price offered by the object.
  2. The first confirmed payment starts the rental. A reservation alone is not a payment.
  3. The client renews from the remaining RentBox, a terminal or their HUD.
  4. Check the result in Tenants and Transactions before requesting another payment.
Link to this article ↗
How do I remove a RentBox automatically?Space OS · Use service
  1. For a box, apartment or shop, keep the RentBox in place.
  2. For a skybox, removal after payment is optional. Removing the RentBox disables prim tracking.
  3. After removing the RentBox, the terminal and HUD still work. Enabling removal for an already paid rental may remove the object at its next sync.
Link to this article ↗
How do I change a rental or find a tenant?Space OS · Use service
  1. Open Tenants and search by name or UUID.
  2. Expand their row to see listings, expiry dates and payments.
  3. Open the listing or rental management to use permitted actions.
  4. Then check the expiry and history. Changing a listing does not replace an already recorded payment.
Link to this article ↗
How do I block someone’s payments?Space OS · Use service
  1. From Tenants or Terminals and HUDs → HUDs, click Block payments.
  2. The block applies to the person, even with multiple HUDs. It covers new quotes from HUDs, terminals and RentBoxes within your managed scope.
  3. To enter a UUID directly, open Payments → Blocked users.
  4. Use Allow again to lift your exclusions. An administrator block takes priority.
Link to this article ↗
How do I manage messages and my team?Space OS · Use service
  1. Set service messages and notifications in Configuration.
  2. In Team, grant the required permissions and choose the messages each member can receive.
  3. Bot private messages are also configured in System Bot. Its notifications are separate from object notifications.
  4. In History and reminders, filter events to see what was sent or changed.
Link to this article ↗
How do I change an association or delete an object?Space OS · Use service
  1. In the object list, choose Replace to change its listing or Unlink to remove the association.
  2. Always check the listing name before confirming.
  3. Deleting an object from the dashboard does not delete the rental. Also remove the object in Second Life if necessary.
  4. Do not delete a listing to resolve a payment issue: first check the rental and its history.
Link to this article ↗
The object is missing, offline or refuses payment: what should I check?Space OS · Troubleshoot
  1. Check that the RentBox belongs to the licence holder, then check registration and debit permission. No notecard is needed.
  2. Check the licence, object association, listing status and rate. A zero rate or incomplete configuration prevents payment.
  3. For objects that collect money, check debit permission.
  4. Check Payments → Security: a disabled channel, blocked user or automatic protection may explain a refusal.
Link to this article ↗
A payment is missing or an expiry looks wrong: what should I do?Space OS · Troubleshoot
  1. Find the transaction using the client’s name, amount and date.
  2. Check its status and the listing’s overdue handling mode.
  3. If the transfer already happened, do not request a second payment before checking.
  4. Open a support request with the transfer reference and affected listing.
Link to this article ↗
A button or tab is missing: what should I do?Space OS · Troubleshoot
  1. Check that you are on the correct platform and the service is active.
  2. Ask the owner to check your permissions in Team. Some actions are reserved for the owner.
  3. Reload the page after your permissions change.
Link to this article ↗
How do I ask support for help?Space OS · Troubleshoot
  1. Open Support and after-sales and create a request.
  2. Include the service, attempted action, displayed message and time. Add the listing, purchase or object reference if useful.
  3. Follow replies in the same request. Do not share passwords or tokens.
Link to this article ↗
Where are transactions, terminals and history?Space OS · Rentals
  1. These shared features are grouped under Payments.
  2. Choose the source service in transactions and history. Links from your listings retain the correct context.
  3. Your team members retain their permissions for each service.
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